Experience


Professional Experience

Raytheon Technologies Summer 2023 | Cyber Threat Intelligence Intern

Making a difference . . .

[+] Research, report, and brief executives about the current threats to the company  

[+] Utilize previous experience and leverage quick learning abilities to help automate time consuming tasks

[+] Perform a variety of duties to assist my teammates in any way possible

[+] Learn and develop new techniques for performing open source intelligence gathering and analysis

 

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An ongoing learning experience . . .

[+] Learn how to ask questions

[+] Identify IOCs and work with the team to communicate what I see

[+] Learn new tools and techniques for analysis, identifying threats, and remediation 

WPI InfoSec May 2023 – Present | SOC Analyst

Josie’s Bakery 2018 – Present | Cashier, Information Technology Assistance

My Experience . . .

[+] Learned how to professionally talk to customers in person and on the phone and gained a tremendous amount of customer service experience 

[+] Trusted by management to close the store and handle deposits, and throughout the shift to always put in my best effort to help the company

[+] Loyal to the team and my coworkers

[+] Trusted to organize emails and manage website

 

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What I learned . . .

[+] Confidence while serving and hosting, where I was the first person to greet people through the door and answered phones regularly

[+] Personability both over the phone and in person, able to de-escalate situations if needed

[+] Work effectively under extreme pressure  

Tremezzo Ristorante  2016 – 2021 | Restaurant Host, Server

Soccer Referee 2016 – 2022

Extreme Pressure . . .

Let me preface this anecdote with the fact that I love working under pressure. The adrenaline helps me concentrate and perform. 

[+] Making quick decisions that could determine the outcome of a game

 [+] Less than half a second to determine a call, no takebacks

[+] Confidence in myself and my crew

[+] Present yourself professionally to project confidence and make a good first impression

[+] Avoid confrontation when people inevitably don’t agree with you, or you make the wrong decision

[+] De-escalate situations & read rising emotions  

[+] Engage with adults 3 times my age, starting when I was 14

[+] Engage with people you just met in a professional and calm manner even when emotions are through the roof

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